Booking Guide

Confirmation of Booking
Making an online reservation is easy. Just complete the reservations form, making sure that you give us your e-mail address and sending it to us. As soon as we receive your request we will reply within 24 hours.

Payment
Full prepayment by bank transfer is required before commencement of services, with all bank transfer charges/ fees to be paid by client. Please fax or e-mail a copy of pay-in slip at info@e-BookingMaster.com or fax. +66(0 )2 6946423
The bank account name : e-Booking Master Co.,Ltd
The bank name : Siam Commercial Bank
The bank branch : Ratchadapisek 3 (True Tower)
The account Number : 106-2-24264-4
Bank Swift Code : SICOTHBK

Payment by major credit card is available for Visa and Master Card at 3 % credit card fee, payment at our secured online payment gateway, it's guaranteed by 'Verify by Visa'

Ticket Delivery
e-BookingMaster.com is happy to delivery air-ticket to your staying hotels in Bangkok FREE OF CHARGES.
However, oversea delivery is also available by TNT carrier, delivery rates are depend on distance which our reservation staff will advised upon confirmed booking. Upon ticket delivery, please check the accuracy of names, itinerary, departure dates and time of your tickets/vouchers. If you have any problem, please contact us within 24 hours after received the ticket; otherwise, e-BookingMaster.com will not responsible for extra/compensation occurred.

Cancellation/Changes and Refund Policy
Please be advised that each airline have different rules and policies on cancellation and changes.
e-BookingMaster.com will let you know ticket conditions, cancellation and changes policies before you buy your tickets. If you have specific questions, please ask one of our staff before purchasing tickets.
After ticket is issued, in general, airline rules are as follows:
• Date changes are possible in a limit of validity period; otherwise exceptional rules will be stated.
Mostly, airline tickets are refundable except very special air-tickets are non-refundable.
• Cancellation Policies (in case of refundable tickets)
- Incase cancell reservation after payment. company will take 45-60 Days for processing of return money to guest account after guest inform to cancel booking.
- In case of any unused ticket cancellation, approximately 15-30% penalty fee of ticket fare will be charged by airlines.
- In case of used air-ticket cancellation such as one leg cancellation for roundtrip ticket, approximately 15-20% of ticket fare will be refunded by airlines.

Process of Cancellation and Refund Policies
• After issued ticket and there is any cancellation, please send an e-mail informing our staff at info@e-BookingMaster.com
• Send air-ticket to us to process refund with airlines at following address:
     e-Booking Master
     224 Prachasongkrao 27., Room 104,
     Dindaeng, Bangkok 10400Thailand.
• Process of refund with airlines will take 2-3 months.
• After we received refund from airlines, we will e-mail you notifies of refunded amounts and then process refund money accordingly via money transfer or credit card according to your payment method.
Please keep in mind that these are not our rules and penalties - they are those, which the airline imposed on us. If you have specific questions, please ask one of our staff before purchasing tickets by sending e-mail to info@e-BookingMaster.com
e-BookingMaster.com reserves the right to charge penalties for any refunds of tickets because of canceled flights, airline bankruptcies, or other reason beyond our control.

Passport & Visa
IT IS YOUR RESPONSIBILTY TO ENSURE YOU ARE IN POSSESSION OF A VALID PASSPORT AND VISA AND ALL TRAVEL DOCUMENTS ARE VALID FOR TRAVEL.

Flight Timings
At the time the booking is confirmed on-line the timings are entirely accurate, but are liable to be changed by the participating airline. We strongly advise you reconfirm your return flight 72 hours prior to departure with your airline direct.In the event of a schedule change we will try to offer you the nearest alternative, subject to availability. However, SaveFlights.com cannot accept any responsibility for re-schedules made by the airlines either before you commence traveling or en-route.
e-BookingMaster.com cannot offer compensation or cover any extra costs incurred as a result of an airline re-scheduling flights.